Broadband complaint to our national provider (BT)

On behalf of all those not living in mega-cities.

I’m putting this here because I’m really exasperated. The Internet has become very important to me – far more important than the TV, which I’d gladly get rid of tomorrow if my better half were not so hopelessly addicted to soap opera. The Internet is the most important thing that’s  happened to the human race since the Gutenberg printing press. I know I should be happy – but really, the service I’m currently getting from my Broadband provider is rubbish – little better than my old dial up connection and all because I choose to live in a rural community. There have been nights these past few weeks when I simply switch off in frustration. I’ve had a broadband connection since 2006, but far from improving, my impression is a steady degradation of service.

It just gets slower and slower and slower.

Now – when I say I live in a rural location, I don’t mean a few thatched cottages gathered around a village pump, a hundred miles from the nearest shop. According to the 2001 census there are nearly 3000 of us living here and we’re only six miles from a town that can boast 100,000 residents. I’m paying £21.00 a month for “up to 20 Mega bits per second” but I’m lucky if I’m getting 2.

This really isn’t on you know?

Come on you chaps – fair play and all that?